This Privacy Policy describes the policies, the collection, use and disclosure of your information that we collect when you use our website ( mellovic.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We take your privacy with earnest intent. Accordingly, we take steps to ensure your privacy is always protected. We believe it is important to let you know what information is collected by the website “Mellovic” (the “website”), for what reasons we collect the information, and how we use it. This privacy policy forms a part of our terms of use, and is incorporated thereto by reference. Capitalised words not otherwise defined herein shall have the meaning given to such terms in the terms of use. The website does collect personal data, which enables us to provide you with the uttermost personalised shopping experience. This also allows us to contact you regarding your purchases and/or for marketing purposes. It is crucial to highlight that we do not sell your personal data, or any other data collected to anyone.

HOW DO WE COLLECT INFORMATION?

We collect information about you when you engage in the following ways:

• When you place an order or contact us.
• When you subscribe to our newsletters and other marketing platforms.
• When you register on our site you will be asked to submit some personal information, such as your name and contact information.
• When you ask for information, provide a review or feedback, or comment on articles published on the website.

When you register your personal information with the website, you consent to the use of your personal data according to this privacy policy and those consents which you approve during the registration process and/or by your continued use of the website.

NON-PERSONAL DATE WE COLLECT

Subject to your consent to the terms of this privacy policy, we will collect the internet browser you use, your number of visits to the website, your average time spent on website, pages viewed, etc. We use this information to improve usability and to improve content and functionality.

WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

The personal data we collect includes contact information such as date of birth, product preferences and payment information, email address and home address, and in addition, we may collect certain personal data from external sources (referred to as "personal data"). We do not store any payment information past the point of purchase. Your email address may be used for marketing and offers we think are most relevant for you, unless you chose otherwise. We do only collect the information stated which is classified as ‘identifiers’ by the CCPA.

HOW WE USE YOUR PERSONAL DATA?

Personal data allows us to provide you with the following:

• Personalised shopping experience which targets information, services, content, and offers that are relevant to you and your online shopping habits and needs.
• To alert you of any administrational, product, or service changes.
• For social media, promotions, or marketing events, targeted advertising etc.
• To improve usability, content, and functionality.
• Site protection and fraud detection
• For creating and managing your user account
• Customer feedback collection
• Processing payment
• Site and order support needs
• Manage customer order

We will retain your information only to the extent to if said information is necessary for our legitimate interests; such as marketing purposes, fraud prevention. and record keeping. We do not sell your personal data, or any other data collected to anyone. We will retain the data securely, unless you ask us to remove it through the following link, select ‘Something Else’ then "Data Protection" under ‘topic’.

SHARE OF INFORMATION

We currently don't share information with any affiliated organizations.

We may disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

YOUR RIGHTS

You may contact us at any time, and request:

• To access any personal data relating to you in which we hold.
• To access your data without any personal charge.
• To know whether we share or sell your personal data.
• That we do not sell your personal data.
• That we delete your personal data.
• To exercise these rights without it affecting the services and prices we offer.

Your email should include adequate details of your request and you may be further requested to provide additional details in order to authenticate your identity for us to thereby accommodate your requests. Please note that these rights are not definite and requests are subject to any applicable legal requirements.

SECURITY

The security of your Personal Data is important to us. All data transferred on our site is encrypted with TLS and complies with strict security standards. Payment information is transferred in a secure manner to our payment providers. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the confidentiality of your personal data. If you have any questions or security concerns, please contact us.

COOKIES
The website places small packets of data, known as cookies, onto users’ computers and mobile devices. This is standard practice that all online businesses apply. Cookies are an integral part of assisting the website in providing a high quality online shopping experience to all users
Users are able to disable cookies from their browser, if they wish too. However, take into account that with disabling cookies we may be unable to provide you with some of the services offered by the website.
For more information about cookies, read our full Cookie Policy.
Your use of the website shall mean that you consent to our cookies policy and use.

MANAGE COOKIES PREFRENCES
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UPDATES TO OUR PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Please occasionally check our privacy policy to review current policy.